Water Crisis in Florence: County Residents Demand Fair Treatment Over Water Rates

Water Woes in Florence: County Residents Raise a Ruckus

Florence, South Carolina, is buzzing with talk about the water situation, and it’s not just the gentle NE winds blowing through at a comfy 71°F that has folks chatting. No, it’s the plight of county water customers that has everyone talking! Recently, at a County Council meeting, residents and officials aired their grievances about how they feel the city of Florence is handling its water supply. If you live in the county, you probably have some thoughts on this topic!

Feeling Left Out

At the core of the issue is the feeling that county residents are not being treated fairly by city officials when it comes to water services. Many of them, like resident James Williams, expressed their frustration at feeling like they’ve been left in the dark. “We aren’t represented by the city as it relates to water and aren’t represented by the county anymore,” he lamented, pointing out how unfair it feels when you can’t vote for the people making decisions about your water supply.

County Council Chair William Schofield sympathized, assuring residents that their concerns were valid. “We share your frustration. I promise you.” Despite this, many are still scratching their heads about why over half of the city’s water customers— living in the county—pay almost double the rate of city residents.

County Customers vs. City Customers

Let’s break down the numbers a bit! City residents typically pay around $29 per month for about 5,000 gallons of water, while county residents are shelling out roughly $45 for the same amount. Jumping through hoops just to quench your thirst? Doesn’t seem right! Even more unsettling is the looming increase in water rates. Starting from 2025 through 2029, city folks will see hikes around 9%, whereas county customers can expect increases hitting 11%. Yikes!

What’s the City Saying?

Now, Florence officials are paying attention. Lethonia “Peaches” Barnes, the soon-to-be new mayor, stressed that the city is committed to serving all its customers equally, be they city or county dwellers. She’s asking everyone to be patient while they figure this water conundrum out. “I think that some of the rhetoric would dial back once people know,” she said, emphasizing that transparency will be key as they work through the issues.

Despite city officials acknowledging the problems, they were quick to point out that county residents aren’t being treated differently. Indeed, they’ve pledged tens of millions of dollars to improve the water system. But here’s the kicker: Florence’s water system spans around 700 miles and serves over 32,000 people! That’s a lot of plumbing going on!

The History Lesson

What adds another layer to this watery saga is the history of the water system itself. Back in the early 2000s, the county sold its own water system to the city—a decision that some council members are now questioning. “I would have voted no personally, because I thought it was a bad idea,” Councilman Willard Dorriety said. From what we’re hearing, managing a system cobbled together from nine separate utilities can be quite the headache.

Voicing Concerns

Many residents are still battling issues like discolored water and inconsistent service, and they want their voices heard. Williams noted how county residents are left feeling like they’re drinking “rusty, dirty, nasty water,” and it’s clear that they want the city to understand their frustrations. Interim City Manager Scotty Davis was all ears, saying, “They are our customers. By all means, we want them to be pleased with our services.”

Looking Forward

While some residents are contemplating litigation as a way to solve their concerns, city officials are attempting to work collaboratively towards an eventual solution. Schofield expressed hope for the future, highlighting that water infrastructure is key for both the county and city as they plan for growth. The conversation on water needs to include every resident—whether they live in the city or the county.

So, Florence county residents, as you go about your day, don’t forget to voice your concerns and stay informed. After all, when it comes to something as basic and essential as water, every voice counts!